Privacy Policy

Aura & Form Ltd., located at 47 Dale Street, Manchester, M1 2HN, United Kingdom. Direct all privacy inquiries to [email protected].

We handle personal information in compliance with UK GDPR and the Data Protection Act 2018 and relevant statutes in United Kingdom. If statutory terms conflict with this document, the statutory terms take precedence.

When you submit an order, we log the details required to deliver the parcel: your name, shipping address, email address, telephone number, and purchased items. This platform neither requests nor retains bank card records. During visits, the server logs system details, including your IP address, browser type, and viewed pages, using the cookies listed below.

• Customer contact and shipping details including legal name, postal address, email address, and telephone number.
• Transaction history, ordered item records, and delivery verification documentation.
• Technical telemetry including internet protocol address, operating system, and browser metadata.
• Customer service correspondence, feedback messages, and inquiry records.

• To assemble orders, fulfill deliveries, and manage returned parcels.
• To handle customer inquiries and transmit purchase notifications.
• To maintain server security and evaluate web traffic patterns.
• To deliver product updates to opted-in subscribers, with a working opt-out link in every email.

Our domain saves small text files on your device. Technical cookies enable shopping basket storage and checkout navigation; these cannot be disabled. Analytical cookies report overall page usage without identifying individuals. Promotional cookies activate only when you confirm consent on our initial prompt. You can adjust your consent settings in the banner or in your browser controls at any time. Consult the Cookie Policy for complete technical records.

Delivery services receive the address and recipient name to transport parcels. Financial clearing houses receive the transaction amounts required to process payment. Cloud server operators and analytical platforms handle system logs under formal processing contracts. We do not sell customer data.

Aura & Form Ltd. operates solely within the United Kingdom and does not commercialize, sell, rent, or trade customer personal data to third parties under any circumstances, strictly adhering to domestic data protection statutes.

Transaction files remain stored for the duration demanded by statutory accounting rules, after which we purge them. User account records persist until you request account termination. System metric logs expire after 14 months.

Pursuant to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, data subjects hold statutory rights to access, rectify, restrict processing of, port, or erase their personal records held by Aura & Form Ltd. Requests may be addressed directly to our compliance officer at [email protected].

Aura & Form Ltd. does not process, capture, store, or transmit payment card numbers, as transactions are conducted exclusively via Cash on Delivery with no courier surcharges or direct bank transfer upon order confirmation.

Contact [email protected] or phone +44 161 914 9187 throughout Mon-Fri 09:45-19:15, Sat 09:15-12:45. We handle every message within one business day.

Merchant

Aura & Form Ltd.

Registered address

47 Dale Street, Manchester, M1 2HN, United Kingdom

Email

[email protected]

Phone

+44 161 914 9187

Working hours

Mon-Fri 09:45-19:15, Sat 09:15-12:45

Registration

Company No. 15667212